Sony VHS SLV-685HF - Manual (Page 63)

63 Additional Information
SONY SLV-685HF (E) 3-859-040-11 (1)
Troubleshooting
If you have any questions or problems not covered below, please consult your
nearest Sony dealer.
Power
Symptom
The POWER switch does not
function.
The power is turned on but the
VCR does not operate.
The clock has stopped and
“–:– –” lights in the display
window.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture rolls vertically
during picture search.
The picture has no sound.
Remedy
• Connect the AC power cord securely.
• Make sure the VCR is not locked. To unlock, hold
down POWER on the VCR until the VCR beeps and
the H indicator disappears.
• Moisture condensation occurs. Turn the power off,
unplug the AC power cord and leave the VCR to dry
for over an hour.
• The clock stops if the VCR is disconnected from the
wall outlet for more than one hour. Reset the clock
(and timer).
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see below). Clean the video
heads using the Sony T-25CL video head cleaning
cassette. If this cleaning cassette is not available in your
area, have the heads cleaned at your nearest Sony
service facility (a standard service charge will be
required). Do not use a commercially available wet-
type cleaning cassette, as it may damage the video
heads.
• The video heads may have to be replaced. Consult
your local Sony dealer for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective. Use a new tape.
Symptoms caused by contaminated video heads
• Normal picture
Clock
Playback
• Rough picture • Unclear picture • No picture (or
black & white
screen appears)
initial terminal
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