Installing service packs, The service pack installation package – Smart Technologies SMART Board Software 9.5 User Manual

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Installing Service Packs

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Installing Service Packs

SMART offers free upgrades for licensed users. If you’ve already installed SMART Board software

9.5, you can download service packs from the SMART website to update SMART Board software

on your Windows computer.

Individual SMART Board software 9.5 users can download the current service pack and install it to

add new features and fix problems that they may have encountered.

NOTE: You can’t install service packs to upgrade an earlier version of SMART Board software to

the current version. You can only apply service packs to your current version of SMART Board

software.

SMART provides SMART Board software 9.5 service packs in two forms:

a Windows Installer .msp patch installation package

an executable (.exe) installation program

The Service Pack Installation Package

The service pack installation package, the Board95ServicePackSPx.msp file, where x is the

service pack number, contains all of the information that the Windows Installer requires to install or

remove the application and to run the user setup interface.

1. Click Start > Run and type CMD.

A DOS window opens.

2. Type the following command line:

msiexec /p

"Path to the .msp\Board95ServicePackSPx.msp"

REINSTALLMODE=omus REINSTALL=ALL

3. Press Enter.

NOTES

You can copy the Board95ServicePackSPx.msp file to any accessible network server and

run the command from that location.

If you omit the REINSTALLMODE=omus REINSTALL=ALL properties, the service pack

installation fails.

Don’t use any other options.

You can’t use a command line to remove a service pack. To remove a service pack, you must

remove SMART Board software, using Windows Control Panel or a command line (see

page 19), and then reinstall the software.

To perform a default installation using the installation package

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