Troubleshooting – Sirius Satellite Radio Sirius Starmate 4 User Manual

Page 57

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Troubleshooting

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Troubleshooting

Symptom

Solution

SIRIUS Sportster
does not power on

Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection

SIRIUS Sportster
displays: Antenna Not
Detected

The satellite antenna is not connected to the radio dock.
Check the satellite antenna connection to the dock.

SIRIUS Sportster
displays: Acquiring
Signal

No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).

Audio static or loss of
clarity

The FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set the FM
transmitter frequency of the SIRIUS Sportster to match.
If using the AUX audio connector, check the cable connections.

No sound

The audio cables are not connected, or the FM radio is set to the
wrong frequency. Check the audio cables at the radio and the
radio. Tune the FM radio to the same FM frequency the SIRIUS
radio is tuned.

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