Frequently asked questions – SteelSeries ZGP 1000 User Manual
Page 9
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FREQUENTLY ASKED QUESTIONS
(Question):
My Z Engine System Tray icon stays red.
(Answer):
Check that the Z Engine compliant device is properly attached to a BACK USB port on the PC.
Ensure you are not using any intermediate devices between your keyboard and your PC such
as PS/2>USB converter, KVM or other PC switch, or cable extension cord.
Uninstall and reinstall the Z Engine software with the Game Pad plugged in.
Ensure your "USB Legacy support" or "USB Emulation" settings in your BIOS are "Enabled" or
"On".
Try changing your BIOS settings to "Normal boot" and not "Rapid/Fast boot".
(Question):
The 'Enabled' LED is never ON
(Answer):
The 'Enabled' LED is ON only when you are playing a game that matches the current Game
Pad Mod file.
(Question):
Some of my multimedia control keys don't work and I can't re-assign them for any other
function
(Answer):
The 4 Multimedia control keys (Back Track, Stop, Play/Pause and Next Track) currently
support Windows® Media Player version 6.4 or higher only. They do not support any other
media players. The Multimedia keys are hard-coded to perform their respective functions, and
cannot be reassigned.
Check our online support at
if you require additional support.