Seagate ST3655N User Manual
Page 19
SeaFONE. 408/438-8222
You can talk to a technical support specialist between
8:00
A.M.
and 5:00
P.M.
(Pacific time), Monday through Friday.
SeaFONE provides recorded technical information on
selected Seagate products while you are on hold. You can
access the recordings 24 hours daily. Before calling, note your
system configuration and drive model number (ST
xxxx).
SeaBOARD
Using a modem, you can:
•
Access documentation, drive specifications and jumper set-
tings for Seagate’s entire product line.
•
Download software for installing and analyzing your drive.
•
Request a return phone call from the technical support staff.
SeaBoard is available 24 hours daily. It supports communica-
tions up to 9600 baud. Set your communications software to
eight data bits, no parity, and one stop bit (8-N-1). SeaBOARD
phone numbers are listed in the following table.
Location
Modem number
United States
408-438-8771
England
44-62-847-8011
France
33-1-40 67 10 34
Germany
49-89-140-9331
Singapore
65-292-6973
Australia
61-2-756-2359
SeaTDD. 408/438-5382
Using a TDD (telecommunications device for the deaf), you
can send questions or comments 24 hours daily and exchange
messages with a technical support specialist between
8:00
A.M.
and 5:00
P.M.
(Pacific time), Monday through Friday
.
ST3390N, ST3655N Installation Guide, Rev. A
17