Quality assurance information, Reliable quality of products in the global market, Iso 9001 – SMC Networks MHT2 User Manual

Page 12: Smc’s quality control system

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Quality Assurance Information
(ISO 9001, ISO 14001)

Reliable quality of products in the global market

To enable our customers throughout
the world to use our products with
even greater confidence, SMC has
obtained certification for international
standards “ISO 9001” and “ISO
14001”, and created a complete
structure for quality assurance and
environmental controls. SMC
products pursue to meet its
customers’ expectations while also
considering company’s contribution in
society.

This is an international standard for quality control
and quality assurance. SMC has obtained a large
number of certifications in Japan and overseas,
providing assurance to our customers throughout
the world.

Quality management system

ISO 9001

This is an international standard related to
environmental management systems and
environmental inspections. While promoting
environmentally friendly automation technology,
SMC is also making diligent efforts to preserve
the environment.

Environmental management system

ISO 14001

Sales coordination

Production

Make customers our
first priority, offering
them reliable and
friendly service.

Market research
Product planning
After service

Process control
Inspection, testing, etc.
Initial production control

Quality system
education
Training of
suppliers

New product evaluation
Reliability design
Reliability testing
New technical
development

Education
Training

Research
Design
Development

Produce the highest
quality with the
participation of all
employees.

Create new
products using the
latest technology,
and offer the finest
products in a
timely manner.

SMC’s quality control system

Quality policies

Quality control activities

12-15-5

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