Troubleshooting – Samsung HMX-H300BN/HMX-H300SN/HMX-H300RN/HMX-H300UN User Manual

Page 112

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Troubleshooting

Storage Media

Symptom

Explanation/Solution

Memory card functions

do not operate.

Insert a memory card into your camcorder properly. page 34

If you use a memory card formatted on a computer, format it again directly on your camcorder. page 86

Image cannot be

deleted.

Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any. page 35

You cannot delete a protected image. Release protection of the image using the Protect function. page 71

You cannot format the

memory card.

Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any. page 35

The memory card is not supported on your camcorder or the card has some problems.

The data file name is not

indicated correctly.

The file may be corrupted.

The file format is not supported by your camcorder.

The file name is displayed correctly only if the directory structure complies with the international standard.

Adjusting the image during recording

Symptom

Explanation/Solution

Focus does not adjust

automatically.

Set “Focus” to “Auto.” page 59

The recording conditions are not suitable for auto focus. Adjust the focus manually. page 59

The lens is dusty on the surface. Clean the lens and check the focus.

Recording is being made in a dark location. Use a light to brighten the area.

The image appears

too bright, flickers, or

changes color.

This may occur when you make a recording under a fluorescent sodium, or mercury lamp.

Cancel “ SCENE” to avoid or minimize this phenomenon. page 53

Image’s color balance is

not natural.

The white balance is incorrect. Set the proper “White Balance.” page 55

A subject passing

quickly through the

frame appears distorted

This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image device

(CMOS sensor) reads out video signals, a subject passing through a frame rapidly may appear to bend,

depending on the recording conditions.

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