Essex Electronics KE-265 - Manual (Page 12)

20
Keypad beeps all by itself
Constant Beeping - If the beep is consistently every 5
seconds, put a .1uf 16v (or higher) ceramic capacitor
across wires 3 & 10 (black, violet) on terminal strip “A”.
Random Beeping - Check for bad circuit ground going to
the keypad. Is the black wire from the wiring cable securely
fastened to screw #3 on Terminal A? Check for bent pins
on the back of the keypad. Also check EARTH ground.
Repairs and Warranty
Repair Policy
Should it be necessary for a component or a system to be
returned for repair, it must be accompanied with an RA# (Return
Authorization Number) from the factory. All returns must be sent
to the factory freight prepaid. Collect shipments will not be
accepted at any time. Standard turnaround time is ten (10)
working days from the date of receipt. All repairs will be returned
UPS Ground (or equivalent). Any other shipping requests or
instructions will be at the customer’s expense.
At the factory’s discretion, warranty repairs will include repair or
replacement, update and testing. Returns and repairs out of the
warranty period or in warranty with damage not covered under
warranty shall be subject to a repair charge. All non-warranty
repair freight charges are paid for by the customer. Non-warranty
repair charges are returned COD. (Factory Authorized Distributors
are subject to standard terms).
A return authorization number may be obtained by calling Essex
Electronics Incorporated at (800) 539-5377. Returns should be
sent freight prepaid to:
ESSEX ELECTRONICS, INC.
1130 Mark Avenue
Carpinteria, CA 93013-2918
Attn.: RA# _______________
21
5 YEAR LIMITED WARRANTY Effective Date 3/17/03
Essex Electronics, Incorporated warrants that at the time of original purchase
from Essex Electronics, Incorporated, the KEYLESS ENTRY
®
Coded Access
System or KTP Series keypad will be free from defects in workmanship and
material, but that the Buyer’s remedies under this Warranty shall be limited to the
following, running from the date of purchase:
5 Years – Full Warranty Limited to repair or replacement at Seller’s election.
This warranty shall apply only if Buyer gives Essex Electronics, Incorporated
written notice of the defect, at the address listed below, within five years of the
date of sale. No warranty shall extend to any replacement furnished under this
warranty beyond the unexpired portion of original part warranty given on the
original part or system, which has been replaced. Essex Electronics,
Incorporated’s liability and Buyer’s remedy under this warranty is limited to the
repair or replacement at Seller’s election of the KEYLESS ENTRY
®
Coded
Access System or KTP Series keypad, or parts thereof, returned to Essex
Electronics, Incorporated at Buyer’s expense and shown to Essex Electronics,
Incorporated’s reasonable satisfaction to have been defective.
This express warranty extends only to the original retail or wholesale Buyer and
the original place of installation. It does not apply if the KEYLESS ENTRY
®
Coded Access System or KTP Series keypad, or parts thereof, is installed in
violation of the applicable codes or ordinances, or is not installed in accordance
with our instructions, is damaged by lightning or Act of God, or is misused,
damaged by accident, altered or disconnected. In no event shall Essex
Electronics, Incorporated be liable for any damage to persons, property or area
surrounding the installation site caused by any malfunction of the KEYLESS
ENTRY
®
Coded Access System or KTP Series keypad.
Each replacement KEYLESS ENTRY
®
Coded Access System or KTP Series
keypad or replacement part to be furnished under this warranty shall be provided
for at our factory listed below. We will not pay, nor be responsible for, shipping,
transportation or delivery charges, or other cost of removal of a defective
KEYLESS ENTRY
®
Coded Access System or KTP Series keypad or installation
of a replacement KEYLESS ENTRY
®
Coded Access System or KTP Series
keypad. The original of any system replaced under this warranty shall become
our property, and as such will, at our request, be returned to our factory with
transportation charges replaced by the Buyer.
Essex Electronics, Incorporated reserves the right to discontinue a product for
any reason, without notice, at any time. If a product that has been discontinued
proves defective, within the terms expressed in this Limited Warranty, a
substitute product may be provided at the Seller’s election, as a replacement for
the original discontinued product.
Notice of any defect must be sent to Essex Electronics, Incorporated, 1130 Mark
Avenue, Carpinteria, California, 93013, USA and must include the date code of
the unit, description of the defect and factory assigned Return Authorization #.