Important warranty notices – Silvercrest KH2351 User Manual

Page 13

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Important Warranty Notices

You receive a 3-year warranty for this device as of the purchase

date. Should you, in spite of our high quality standards, have

grounds for complaint, please contact our Service Hotline. In

the event that the processing of your complaint is not possible

by telephone, you will receive

a processing number (RMA number) as well as

an address to which you can send your device for repair

under warranty.

In the case of a mail-in shipment please enclose a copy of

the purchase receipt (sales slip). The device must be securely

packed and the RMA number clearly visible. Products sent in

without the RMA number cannot be processed.

Note: The warranty provisions cover only material or

factory defects.

The warranty is not valid;

for parts subject to wear

for damage to breakable parts such as switches or con-

sumables such as rechargeable batteries.

This product is for private use only and is not intended for com-

mercial applications. The warranty is void in the case of abusive

and improper handling, use of force and internal tampering not

carried out by our authorized service branch. Your statutory

warranty claims are not restricted by this warranty.

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