Customer support, Training contacting smart technical support, Training – Smart Technologies iNTERACTIVE PEN DISPLAY DT770. User Manual

Page 39: Contacting smart technical support

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Customer Support

33

Customer Support

Training

Do you need training on your SMART product? Visit http://smarttech.com/trainingcenter for free
training materials and information on our training services.

Contacting SMART Technical Support

SMART’s Technical Support team welcomes your call. However, you may first want to contact your
local reseller if you experience any difficulty with your SMART product, as they may be able to
solve the problem without delay.

All SMART products include free telephone, fax and e-mail support.

Telephone: 1.866.518.6791 (toll-free in Canada/U.S) or +1.403.228.5940 (all other countries)

(Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)

Fax: +1.403.806.1256

E-mail: [email protected]

Website: www.smarttech.com/support

When you phone Technical Support, it’s helpful if you have access to your SMART product during
the call. The support representative may ask you for the following information:

the serial number of the unit

the version of the software that’s causing the problem and the version of your computer’s
operating system (if applicable)

NOTE: You can locate the serial number on the back of the unit and on the original packaging.

TIP

Write the DT770’s serial number in the front of this guide for future reference.

Serial Number

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