Troubleshooting (continued) – Sony Trinitron KV-VF21M70 User Manual

Page 52

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52

Additional Information

Troubleshooting (continued)

Good picture/Abnormal
sound

Symptom

Possible cause

Solutions

The TV system setting is
inappropriate.

• If the sound of all the channels

is abnormal, display the TV SET
UP menu and select the
appropriate TV system (TV
SYS), then preset the channels
again. (pages 11 and 12)

• If the sound of some channels is

abnormal, display the MANUAL
PROGRAM menu in the TV SET
UP menu and select the
appropriate TV system (TV SYS)
(page 30).

Snowy picture/Abnormal
sound

The connection is loose or
the cable is damaged.

The channel presetting is
inappropriate or
incomplete.

The antenna type is
inappropriate.

The antenna direction,
position and angle need
adjustment.

Check the antenna cable and
connection on the video TV and at
the wall.

Display the TV SET UP menu and
select MANUAL PROGRAM to
manually preset the channel again.

Check the antenna type (VHF/
UHF). Contact a Sony dealer for
advice.

Adjust the antenna direction,
position and angle. Contact a Sony
dealer for advice.

Dotted lines or stripes

There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.

• Do not use a hair dryer or other

equipment near the video TV.

• Adjust the antenna direction,

position and angle for minimum
interference. Contact a Sony
dealer for advice.

Abnormal color patches

There is magnetic
disturbance from external
speakers or other
equipment.

Locate external speakers or other
equipment away from the video
TV. Press ?/1 on the video TV to
turn off the video TV for about five
minutes, then turn on again.

Clock and timer section

The clock has
stopped and “--:--” is
displayed.

The power has been
interrupted or the AC
power cord is disconnected.

Re-set the clock and timer settings.
(page 9)

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