Sangean RCR-7WF - Manual (Page 37)

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Troubleshooting
If you have difficulty connecting the radio to your wireless network,
some of these steps may help to resolve the problem:
1. Confirm that a Wi-Fi connected PC can access the Internet
(i.e. can browse the web) using the same network.
2. Check that a DHCP server is available, or that you have configured
a static IP address on the radio. You can configure a static IP
address on the radio using the menu item “ Setting ->
Network Config -> Edit Config” , and then select ‘No’ for
‘Auto (DHCP)’.
(by pressing the Tuning+/- and the Select buttons)
3. Check that your network’s firewall is not blocking any
outgoing ports. As a minimum, the radio needs access to UDPand
TCPports 80, 554, 1755, 5000 and 7070. The use of Windows
Shares requires access to UDP and TCP ports 135 - 139 and 445.
Windows Media Player 11 will allocate a port number for UPnP
media sharing and will configure Microsoft’s Windows built-in
firewall appropriately.
Other firewall software may require configuration for UPnP or to
allow particular IP addresses to have trusted access.
4. Check that your access point does not restrict connections to
particular MAC addresses. You can view the radio’s MAC
address using the menu item “ Setting -> Network Config ->
View Config -> MAC address” . Note that the radio has both wired
and wireless MAC addresses.
5. If you have an encrypted network, check that you have entered
the correct key or pass-phrase into the radio. Remember that
text-format WPA keys are case sensitive. If your radio displays
‘Wireless error’ when attempting to connect to an encrypted
network followed by a 5-digit number, then please ensure that
you enter the correct pass-phrase for the network. If the
problem persists, then you may need to consult your
network configuration.
If your radio can connect to the network successfully, but is
unable to play particular stations, it may be due to one of the
following causes:
1. The station is not broadcasting at this time of the day
(remember it may be located in a different time zone).
2. The station has reached the maximum allowed number of
simultaneous listeners.
3. The Internet connection between your radio and the server
(often located in a different country) is slow.
4. The station is not broadcasting any more.
5. The link to the audio stream used by the radio is out of date.
6. The radio station is broadcasting using an audio format which is
not playable by your radio (although your radio does play almost
all formats used by regular broadcasters).
Try using a PC to play back the stream via the broadcaster’s
web site. If you can play back the station with a PC, use the form at
http://www. reciva.com to notify Reciva so that they can update the
station data that is used by the radio.
GB