Samsung GH68-02493A User Manual

Page 65

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Solving Problems

Solving Problems

The phone starts beeping and “** Warning **
Battery Low” flashes in the display

• The battery is insufficiently charged. Replace the

battery with a charged one and recharge it.

The audio quality of the call is poor

• Check the signal strength indicator in the display

( ); the number of bars after it indicates the
signal strength from strong (

) to weak ( ).

• Try moving the phone slightly or moving closer to

a window if you are in a building.

No number is dialled when you recall a
phonebook entry

• Check that the numbers have been stored

correctly, by using the Phonebook Search feature.

• Re-store them, if necessary.

If the above guidelines do not enable you to solve
the problem, take a note of:
• The model and serial numbers of your phone
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG
after-sales service.

“No service” is displayed

• The network connection was lost. You may be in a

weak reception area (in a tunnel or surrounded by
buildings). Move and try again.

• You are trying to access an option for which you

have not taken out a subscription with your

service provider. Contact the service provider for
further details.

You have entered a number but it was not dialled

• Have you pressed

?

• Are you accessing the right cellular network?
• You may have set an outgoing call barring option.

Your correspondent cannot reach you

• Is your phone switched on (

pressed for more

than one second)?

• Are you accessing the right cellular network?
• You may have set an incoming call barring option.

Your correspondent cannot hear you speaking

• Have you switched off the microphone

(

appears)?

• Are you holding the phone close enough to your

mouth? The microphone is located in the bottom
centre of the phone.

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