Sony SPP-A941 - Manual (Page 39)

Additional Information 39 US
Additional Information
Symptom
You hear four short error
beeps when you press
(TALK/FLASH).
You hear no dial tone.
The phone does not connect at
all, even though the number
you dial is correct.
The phone does not redial
correctly.
The handset does not ring.
The base unit does not ring.
You hear interference during
conversation.
You hear a beep every three
seconds during
the conversation.
You cannot store a speed
dialing number.
You cannot make a speed
dialing call.
Speed dialing is incorrect.
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Making calls
Remedy
• Make sure you have set up the base unit correctly
(page 8).
• Move the handset closer to the base unit.
• Replace the handset to the base unit for a while to
reset the random security code.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the battery is fully charged (page 11).
• Make sure the dialing mode is set correctly (page 12).
• Make sure the last dialed number is really the one you
want to dial.
• Make sure the ringer is turned on (page 21).
• The battery may be weak. Charge the battery for more
than 10 hours (page 11).
• Make sure you have set up the base unit correctly
(page 8).
• Move the handset closer to the base unit.
• Replace the handset to the base unit for a while to
reset the random security code.
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the ringer is turned on (page 22).
• Move the handset closer to the base unit.
• Place the base unit away from noise sources
(page 8).
• Press (CHANNEL) for a channel that gives better
reception.
• The battery is weak. Charge the battery for more than
10 hours.
• Make sure you follow the procedure in storing the
number correctly.
• Replace the handset to the base unit for a while.
• You pressed the number button to which no phone
number has been stored.
• Store a correct number.
Receiving calls
continued
Speed dialing
During conversation