Samsung AQ30C1(2)BC - Manual (Page 24)

Solving Common Problems
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24
Explanation/Solution
◆ Check that the breaker used for the air conditioner is switched on.
◆ Check that the 5 Way indicator on the indoor unit is on;
if necessary press the (On/Off) button on the remote control.
◆ Check whether the TIMER indicator on the indoor unit is switched on.
If so:
- Wait until the switch-on time is reached and the air conditioner starts
up automatically
- Cancel the timer (see pages 18 and 19 for further details)
◆ Check that there are no obstacles between you and the indoor unit.
◆ Check the remote control batteries.
◆ Check that you are close enough to the indoor unit
(seven metres/yards/23ft. or less).
◆ Check that you are pointing the remote control at the remote control
sensor in the right of the indoor unit.
◆ Replace the remote control batteries if necessary.
◆ Check that the correct operating mode has been selected
(AUTO, COOL, HEAT).
◆ The room temperature may be too low or too high.
◆ Dust may be blocking the air filter guard; refer to page 23 for cleaning
instructions.
◆ Check that there is no obstacle in front of the outdoor unit.
◆ Check that the required temperature has been set correctly.
◆ Increase the fan speed.
◆ If the air flow is directed downwards, use the remote control to direct it
upwards.
◆ Check that the operating mode is set to COOL, HEAT or FAN ;
in the AUTO mode, the fan speed changes automatically and in the
DRY mode, it is set to AUTO.
◆ Check that the air conditioner has been switched on; if necessary,
press the (On/Off) button on the remote control.
◆ Check that the timer has been programmed correctly; see pages 18
and 19.
◆ Air the room.
◆ Since this air conditioner is a heat pump model, there can be hollow
sound caused by flow of refrigerant when you turn the air conditioner
on/off. The sound is not a defect of the air conditioner and it does not
affect the cooling/heating capacity.
Problem
The air conditioner does not
operate at all
The air conditioner does not
operate with the remote control
No beep is heard when you press
the (On/Off) on the remote
control
The air conditioner does not cool
or heat
When heating, the required room
temperature is never reached and
the air conditioner frequently stops
The fan speed does not change
when you press the FAN button
The air flow direction does not
change when you press the
SWING button
The timer is not correctly triggered
Odours are permeated in the room
during air conditioning
The air conditioner makes a hollow
sound when it is turned on or off
Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.