Technical assistance and service, Limited warranty coverage (u.s. only), Exclusions and limitations – Sonance LR2 User Manual

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Sonance • 212 Avenida Fabricante • San Clemente, CA 92672-7531, USA

(800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151

Technical Support: (800) 582-0772

©2007 Dana Innovations. All rights reserved.

Sonance, Sonamp and iPort are trademarks of Dana Innovations.

iPod is a trademark of Apple Computer, Inc.

SnapTrack is a registered trademark of Augat.

w w w . s o n a n c e . c o m

33-0266 06/07

TECHNICAL ASSISTANCE AND SERVICE

If you any have questions about the operation or installation of this prod-
uct, please call our Technical Assistance Department on any business day
at (800) 582-0772 or (949) 492-7777; from 7 a.m. to 5 p.m., Pacific Time.

If your product should need repair or service, contact your Sonance
Authorized Dealer for help, or use the following procedure:

1. Prior to calling Sonance, note the product’s model number, serial num-

ber, purchase date, and the name and address of the dealer where you
purchased the product.

2. Contact our Technical Assistance Department at the above

number(s) and describe the problem the unit is experiencing. If they
determine that the product requires service, they will transfer you to our
Customer Service Department, who will issue you a Return
Authorization (RA) Number.

IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR PRODUCT TO SONANCE!

3. If you’re directed to return the unit to Sonance for repair, pack the unit in

its original shipping carton. If needed, you can obtain replacement pack-
aging from us for a small charge. Note: it is best if you place the box into
an additional outer “overcarton” before shipment to minimize a chance of
theft in shipment. Please include a copy of the original bill of sale inside
the package.

4. Contact a package delivery service such as United Parcel Service or

Federal Express to arrange prepaid (not collect) shipping. Do not use the
U.S. Postal Service.

IMPORTANT: FREIGHT COLLECT SHIPMENTS WILL BE REFUSED.
5. Write the RA Number on the outside of the shipping carton.

6. Ship the packaged unit to:

Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531

LIMITED WARRANTY COVERAGE (U.S. ONLY)

Sonance warrants to the original retail purchaser only that this Sonance
product will be free from defects in materials and workmanship for a
period of five (5) years, provided the product was purchased from a
Sonance Authorized Dealer.

Defective products must be shipped, together with proof of purchase, pre-
paid insured to the Authorized Sonance Dealer from whom they were pur-
chased, or to the Sonance factory at the address listed on this instruction
manual. Freight collect shipments will be refused. It is preferable to ship this
product in the original shipping container to lessen the chance of transit
damage. In any case, the risk or loss or damage in transit is to be borne by
the purchaser. If, upon examination at the factory or Authorized Sonance
Dealer, it is determined that the unit was defective in materials or
workmanship at any time during this warranty period, Sonance or the
Authorized Sonance Dealer will, at its option, repair or replace this product
at no additional charge, except as set forth below.

If this model is no longer available and can not be repaired effectively,
Sonance, at is sole option, may replace the unit with a current model of
equal or grater value. In some cases where a new model is substituted, a

modification to the mounting surface may be required. If mounting surface
modification is required, Sonance assumes no responsibility or liability for
such modification. All replaced parts and product become the property of
Sonance. Products replaced or repaired under this warranty will be returned
to the original retail purchaser, within a reasonable time, freight prepaid.

This Warranty does not include service or parts to repair damage caused by
accident, disaster, misuse, abuse, negligence, inadequate packing or ship-
ping procedures, commercial use, voltage inputs in excess of the rated max-
imum of the unit, or service, repair or modification of the product which
has not been authorized or approved by Sonance. This Warranty also
excludes normal cosmetic deterioration caused by environmental condi-
tions. This Warranty will be void if the Serial Number on the product has
been removed, tampered-with or defaced. This Warranty is in lieu of all
other expressed warranties. If the product is defective in materials or work-
manship as warranted above, the purchaser’s sole remedy shall be repair or
replacement as provided above. In no event will Sonance be liable for any
incidental or consequential damages arising out of the use or inability to use
the product, even if Sonance or a Authorized Sonance Dealer has been
advised of the possibility of such damages, or for any claim by any other
party.

Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply. All implied
warranties on the product are limited to the duration of this expressed
Warranty. Some states do not allow limitation on the length of an implied
warranty. If the original retail purchaser resides in such a state, this limitation
does not apply.

EXCLUSIONS AND LIMITATIONS

The warranty set forth above is in lieu of all other warranties, express or
implied, of merchantability, fitness for a particular purpose, or otherwise.
The warranty is limited to Sonance products registered herein and
specifically excludes any damage to loudspeakers and other allied or
associated equipment which may result for any reason from use with this
product. Sonance shall, in no event, be liable for incidental or consequential
damages arising from any breach of this warranty or otherwise. This war-
ranty gives you specific legal rights, and you may have other rights which
vary from state to state.

I N S T R U C T I O N M A N U A L

L S 2 a n d L R 2 I N D U S T R Y U P G R A D E
BALANCED LINE SENDER AND RECEIVER

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