Southwestern Bell GH3060 - Manual (Page 17)

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PROBLEM
Can't make
outgoing calls.
Battery pack is
not recharging.
Noise or
interference
is being heard
during your
conversation.
During a
conversation,
a loud static
noise is heard.
The incoming
call's signal is
intermittent
or fades.
POSSIBLE CAUSE
Tone/Pulse switch is not
set correctly.
The digital security code
has been lost.
The base and handset
battery contacts are not in
contact with each other.
Battery pack needs to be
replaced.
Current channel is not
the clearest choice.
The handset is being
used too far away from
the base.
The battery is not
charged.
The handset is being used
too far away from the
base.
CORRECTIVE ACTION
Set the Tone/Pulse switch to proper
position for your type of service.
Reset the security code by returning
the handset to the base.
Make certain the battery contacts in
the handset and base make contact
when handset rests in the base.
Replace the battery pack at least
Once a year
Press the channel button to switch
from one channel to another. This
will allow you to choose the
clearest of 40 channels.
Move the handset closer to
the base station.
Recharge the battery.
Move the handset closer to the
base.
Troubleshooting Guide (Cont.)
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Troubleshooting Guide (Cont.)
Your telephone
rings but the
GH3060 doesn't
show any Caller ID
records.
You cannot redial a
call record.
You can't receive
call waiting
messages.
The display screen
is dim or blank.
The telephone line is not
connected properly to the
unit.
Your local area code is not
programmed.
The number displayed is
incorrect.
This service is not
available.
The display contrast is set
at too low level.
.
Connect the telephone line into
the back of the unit. Check with
your local telephone company to
be sure Caller ID service is being
provided on your telephone line.
Also, if you pick up the phone
before the first complete ring, the
caller information will not be
completely received.
If the display does not indicate 7
digits for local incoming calls,
Verify the number displayed
during redial. Data received was
possibly corrupted during the
transmission through the
telephone lines. Dial the
telephone number manually on
your telephone.
You must subscribe to Caller ID,
Call Waiting, as well as Call
Waiting Caller ID service from
your local phone company. The
phone must be off-hook to hear
the call waiting Caller ID alert
signal.
Press the handset "FLASH" and then
the " *" or "#
" button to adjust the
handset contrast level.
reprogram the local area code.