Troubleshooting, Ls 4208 quick reference guide – Symbol Technologies LS 4208 User Manual

Page 6

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LS 4208 Quick Reference Guide

4

Troubleshooting

Problem

Possible Cause

Possible Solutions

Nothing happens when the
trigger is pulled.

No power to the scan-
ner.

Check the system power. Ensure the power
supply is connected if the configuration re-
quires a power supply.

Interface/power cables
are loose.

Check for loose cable connections.

Laser comes on, but sym-
bol does not decode.

Scanner is not pro-
grammed for the correct
bar code type.

Ensure the scanner is programmed to read the
type of bar code scanned.
Refer to the LS 4208 Product Reference Guide,
p/n 72E-69413-xx, for more information.

Bar code symbol is un-
readable.

Check the symbol to ensure it is not defaced.
Try scanning test symbols of the same bar code
type.

Distance between scan-
ner and bar code is in-
correct.

Move the scanner closer to or further from the
bar code.

Symbol is decoded but not
transmitted to the host.

Scanner is not pro-
grammed for the correct
host type.

Scan the appropriate host type bar code.

Scanned data is incorrectly
displayed on the host.

Scanner is not pro-
grammed to work with
the host.

Ensure proper host is selected.
Check the scanner’s host type parameters or
editing options.

• For RS-232, ensure the scanner’s

communication parameters match the
host’s settings.

• For a keyboard wedge configuration,

ensure the system is programmed for the
correct keyboard type, and the CAPS
LOCK key is off.

Ensure editing options (e.g., UPC-E to UPC-A
conversion) are properly programmed.
Refer to the LS 4208 Product Reference Guide,
p/n 72E-69413-xx, for more information.

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