Before contacting a service centre – Samsung WB500 User Manual

Page 109

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108

The Á ash does not À re.

• Flash off mode has been selected.

 Dis-engage À ash off mode.

• The camera mode can’t use the À ash.

 Refer to the FLASH instruction. (p.34-35)

Incorrect date and time is displayed

• The date and time have been set incorrectly or the camera has adopted

the default settings.
 Reset the date and time correctly.

A card error has occurred while the memory card is in the camera.

• Incorrect memory card format.

 Re-format the memory card.

The images don’t play back.

• Incorrect

¿ le name. (Violation of DCF format)

 Do not change the image ¿ le name.

Colour of image is different to the original scene.

• White balance or effect setting is incorrect.

 Select appropriate White balance and effect.

Images are too bright.

• Exposure is excessive.

 Reset exposure compensation.

Before contacting a service centre

Image distortion appears in the picture.

• The camera you have purchased uses a wide angle lens and this may

cause image distortion. This is a special feature of the product.

No image on external monitor.

• The external monitor has not been connected properly with the camera.

 Check the connection cables.

• There are incorrect ¿ les in the memory card.

 Insert a memory card that has correct ¿ les.

When using the PC’s explorer, the [Removable Disk] À le does not show.

• Cable connection is incorrect.

 Check the connection.

• The camera is off.

 Turn the camera on.

• The operating system is not Windows 2000, XP, Vista / Mac OS 10.3.

Alternatively the PC does not support USB.
 Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports

USB.

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