Troubleshooting, Common, When using the bluetooth connection – Sony SRS-BT100 User Manual

Page 18: Common when using the bluetooth, Connection

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18

US

Troubleshooting

If you run into any problems using this unit, use the following checklist. Should any
problem persist, consult your nearest Sony dealer.

Common

No sound

, Check that both this unit and the source

device are turned on.

, Turn up the volume of the unit.
, Turn up the volume of the source device as

high as possible to the extent that sound is
not distorted. For details on volume
adjustment, refer to the operating instructions
supplied with the device.

, Make sure all the connections have been

correctly made.

Low sound level

, Turn up the volume of the source device as

high as possible to the extent that sound is
not distorted. For details on volume
adjustment, refer to the operating instructions
supplied with the device.

, Turn up the volume of the unit.

Distorted sound

, Turn down the volume of the source device

to the point where the sound is no longer
distorted. For details on volume adjustment,
refer to the operating instructions supplied
with the device.

, If the source device has a bass boosts

function, set it to off.

, Turn down the volume of the unit.

There is hum or noise in the
speaker output.

, Make sure all the connections have been

correctly made.

, Make sure none of the audio devices are

positioned too close to the TV set.

The brightness of the power
indicator is unstable.

, The brightness of the power indicator may

become unstable when the volume is turned
up. This is not malfunction.

When using the Bluetooth
connection

No sound

, Ensure that this unit is not too far from the

Bluetooth stereo audio source device, or this
unit is not receiving interference from a
wireless LAN, other 2.4 GHz wireless
device, or microwave oven.

, Check that the Bluetooth connection is made

properly between this unit and the Bluetooth
stereo audio source device.

, Pair this unit and the Bluetooth stereo audio

source device again.

Sound skips or the
correspondence distance is
short.

, If a device that generates electromagnetic

radiation, such as a wireless LAN, other
Bluetooth device(s), or a microwave oven is
nearby, move away from such sources.

, Remove any obstacle between this unit and

other Bluetooth device or move away from
the obstacle.

, Locate this unit and other Bluetooth

device(s) as near as possible.

, Re-position this unit.
, Re-position other Bluetooth device.

Pairing cannot be done.

, Bring this unit and the Bluetooth device

closer together.

Sound is delayed.

, If you watch a TV or a DVD through

Bluetooth connection via this unit, sound
may lag behind the picture.

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