Questions&answers – Siemens A52 User Manual

Page 66

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Questions&Answers

65

A52 Fox en, A31008-H6250-A1-1-7619 (4. July 2003, 15:54)

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FAQ

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Question

Possible causes

Possible solution

Message cannot

be sent.

Some service providers do not sup-

port this service.

Check with your service provider.

Phone number of the service centre

is not set or is wrong.

Set service centre (p. 37).

SIM card contract does not support

this service.

Contact your service provider.

Service centre overloaded.

Repeat message.

Recipient does not have a com-

patible phone.

Check.

EMS pictures &

sounds are not dis-

played at the destina-

tion phone

The destination phone does not sup-

port the EMS standard.

PIN error / PIN2 error. Three wrong entries.

Enter the PUK (MASTER PIN) provided

with the SIM card according to the instruc-

tions. If the PUK (MASTER PIN) has been

lost, contact your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 66).

Service provider code

error.

No authorisation for this service.

Contact your service provider.

Too few/too many

menu entries.

Functions may have been added or

removed by your service provider via

the SIM card.

Check with your service provider.

Charge counter does

not work.

Charge pulse not transmitted.

Contact your service provider.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle phone!

Phone became wet.

Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry con-

nector contacts thoroughly. Stand unit upright in an air current. Do not dismantle

phone!

Reset settings to the factory default (p. 51):

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