Safety regulations, Warranty card and after sales service, Product and support information – Sony DRU-510A User Manual

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Safety Regulations

WARNING

You are cautioned that any changes or modifications not expressly approved in this manual
could void your authority to operate this equipment.
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

CAUTION:

As the laser beam in the DRU-510A is harmful to the eyes, do not attempt to disassemble the
cabinet. Refer servicing to qualified personnel only.
The use of optical instruments with this product will increase eye hazard.
The use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.

This label is located on the drive unit’s internal chassis.
Dieses Etikett befindet sich auf dem inneren Chassis des Laufwerkes.

DANGER

VISIBLE AND INVISIBLE LASER RADIATION WHEN
OPEN. AVOID DIRECT EXPOSURE TO BEAM.

VORSICHT

SICHTBARE UND UNSICHTBARE LASERSTRAHLUNG. WENN
ABDECKUNG GEÖFFNET. NICHT DEM STRAHL AUSSETZEN.

This label is located on the top of the drive unit enclosure.
Dieses Etikett befindet sich am Boden des Laufwerksgehäuses.

The DRU-510A is classified as a CLASS 1 LASER PRODUCT.
The CLASS 1 LASER PRODUCT label is located at the top of the enclosure.

Bei diesem DRU-510A handelt es sich um ein Laser-Produkt der Klasse 1.
Das Etikett mit der Aufschrift LASER KLASSE 1 PRODUKT befindet sich auf der Oberseite
des Gehäuses.

CLASS 1
LASER PRODUCT

LASER KLASSE 1
PRODUKT

b


1

2

3

IEC60825-1

1

DVD/CD RW

• Power-Burn

• Pentium

Intel Corporation

• Microsoft

Windows

Microsoft Corporation

™ ®

DVD/CD RW

DC

DC

DC


• DC
• DC

LUOKAN 1 LASERLAITE

KLASS 1 LASER APPARAT

1

DVD/CD RW

6

IDE

CE Sicherheitsbestimmungen

Diese Ausrüstung erfüllt die Europäischen EMC-Bestimmungen für die Verwendung in
folgender / folgenden Umgebung(en):
• Wohngegenden
• Gewerbegebiete
• Leichtindustriegebiete
(Diese Ausführung erfüllt die Bestimmungen der Norm EN55022, Klasse B.)

• Power-Burn and

are trademarks of Sony Corporation.

• Pentium is a registrated trademark of Intel Corporation.
• Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
• Other system and product names used herein are registered trademarks or trademarks of their

respective manufacturers, although the

TM

and ® marks are not used in the text.

Before using this device, be sure to read the end-user license agreements for the software
provided with your computer.

❑ Our product warranty is valid only when the supplied accessories (including software) are

used in the specified or recommended system environment, in accordance with the
documentation, and applies only to this DVD/CD RW drive. Our customer service and user
support apply only under these product warranty conditions.

❑ Please note that we cannot accept responsibility for failure of the computer or other devices,

incompatibility with special hardware, operating problems caused by improper installation of
software, loss of data, discs or other accidental or incidental damage that might occur when
using this product.

❑ The guarantee and user support for this product are valid only within the countries or sales

regions specified on the warranty card.

❑ Copyright laws prohibit the copying in part or in full of the supplied software and

documentation, or loaning the software, without obtaining permission of the copyright holder.

❑ We cannot accept responsibility for any direct or indirect financial damage or loss of profit

that might occur when using the supplied software.

❑ The supplied software can only be used with this product.
❑ Specifications of the supplied software may be changed without notice in the interest of

product improvement.

Warranty Card and After Sales Service

Warranty

• A warranty card should be provided with

this product at the place of purchase.

• Please read the warranty card, fill in the

specified information, and retain it for
future reference.

• The warranty period is one year from the

date of purchase.

Note

The warranty and technical support service are valid only in
the countries or sales regions specified on the warranty card.

After Sales Service

Repairs under Warranty

We provide repair services as described in
this and on the warranty card.
Please contact your supplier or repair service
provider for details.

Repairs outside Warranty

If operation can be restored by repair, we
will repair the drive for a charge.

Repair Requirements

If you return the drive to your place of
purchase or repair service provider because
of damage resulting from misuse or other
causes, you will be responsible for all repair-
related expenses, including shipping and
handling and product adjustments.

Product and Support Information

Sony Global Sites Information

Product purchased in the USA:*
http://sony.storagesupport.com/

Product purchased in Canada:
http://www.sony.ca/

Product purchased in Australia or New
Zealand:
http://www.sony.com.au/support.asp

Product purchased in Europe:*
http://www.sonydvd-link.com

Product purchased in Hong Kong:*
http://www.sony.com.hk/Electronics/cp

Product purchased in China:*
http://www.sony.com.cn/electronics/edmh/
default1.html

Product purchased in Singapore:
http://www.sony.com.sg/asianit/

Product purchased in Taiwan:*
http://www.sony.com.tw/stwn/cpd/index.htm

Product purchased in Korea:*
http://www.sony.co.kr/cp

Product purchased in Brazil:
http://www.sonybrasil.com.br

Product purchased in the Middle East:
http://www.sony-middleeast.com

* Local Web sites for computer peripheral products

About the Bundled Writing Software
Detailed information about the supplied
writing software is available on the Web
sites of the software manufacturers and
software distributors. (Accessible from the
links in each software application)

Technical Support

Please consult the above sources before
calling with questions about using this
product, or with technical questions about
the drive or the supplied software. If using
telephone or e-mail support, please have the
following information available:

• Model number: DRU-510A
• Serial number
• Date and place of purchase
• Computer maker and model number
• Computer specifications (CPU speed,

memory size, OS version, etc.)

• Writing software used (version, etc.)

Local technical support is
available only in the following
sales regions:

Product purchased in the USA
(Sony Electronics Inc.):
Monday to Saturday 8:00 a.m. - 8:00 p.m. CT
• Toll Free: 1-800-588-3847
• Free telephone support is offered for 90

days from your first call.

Product purchased in Canada
(Sony of Canada Limited):
24 hours / 7 days a week
• Toll Free: 1-800-961-7669
• http://www.sony.ca/sonyca/

customersupport_contactus.shtml

Product purchased in Australia or New
Zealand (Sony Australia Limited):
Monday to Friday 8:30 a.m. - 9:00 p.m. EST
• Toll Free: (Australia) 1300-13-7669

(NZ) 0800-7669-7895

• E-mail: [email protected]

Product purchased in Europe:
Monday to Friday
8:00 a.m. - 6:00 p.m.
The schedule is based on CET. Open all
working days except Dec 25th and Jan 1st.
• Austria

0179-567-397

• Belgium

027173220
027173221

• Denmark

70112107

• Finland

01080-6570

• France

0803-827962

• Germany

01805-987-986

• Greece

00800-4412-1175

• Ireland

01890925069

• Italy

848800977

• Luxembourg

034-208-083-60

• The Netherlands

020-346-9404

• Norway

810-01-005

• Portugal

214154221

• Spain

901120105

• Sweden

0858769241

• Switzerland

0844246336
0844237337

• United Kingdom

0870-240-2410

Product purchased in Singapore
(Sony Electronics Singapore Pte. Ltd):
Monday to Friday 9:00 a.m. - 5:00 p.m.
• Storage Support Hotline (charges apply):

+65-3291715

• E-mail: [email protected]

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