Saitek ST290 - Manual (Page 3)

8 Next, click on Properties to open the Game Controller Properties window. Click on the Test tab and try out
the buttons and controls of your new joystick. The button and trigger indicators should light up as you press the
corresponding control and the throttle indicator should move up and down when you move the throttle through
its full range of movement.
9 After testing your joystick, click OK twice to finish. Now it’s time to load your favorite game and enjoy the fun!
PROGRAMMING YOUR CONTROLLER
You can enjoy full programming with the ST290 with just a simple visit to the Saitek website at www.saitek.com.
Just click on the Downloads page for drivers and software and download the Saitek Smart Technology software
(SST) - this is the software that Saitek supplies for its high-end game controllers and it delivers a powerful set of
features for the ultimate configuration in the game.
TECHNICAL SUPPORT
Can’t get started – don’t worry, we’re here to help you!
Did you know that nearly all the products that are returned to us as faulty are not faulty at all? They have just not
been installed properly.
So, if you experience any difficulty with this product, please visit our website or contact one of our friendly technical
support staff who will be pleased to help you.
Our website www.saitek.com is designed to help you get the best performance from your Saitek product. And if you
still have problems, we also have teams of product specialists around the world you can call for advice and support.
Contact details are provided on the Technical Support Center list provided with this product. Saitek is dedicated to
helping you enjoy your purchase – please call us if you have any difficulties or worries.
The Saitek Website
If you have access to an Internet connection, many of your technical queries may be answered with a simple visit to
the Saitek Website at:
www.saitek.com
The technical support area will provide you with all the information you need to get the most out of your controller,
solve any problems you might have and provide you with the latest game configurations.
The site also contains regularly updated material, including information about:
• Current and forthcoming products
• Driver upgrades
• Links to useful sites
Contacting Saitek
If you do not have access to the Internet, or if the website cannot answer your question, you will need to contact
your local Saitek Technical Support Team.
However, before contacting Technical Support, here are a few tips to help us to help you:
• Make sure you have followed all the steps shown in this manual
• Check that the controller is correctly connected to your computer
• Confirm that your PC is functioning normally
At Saitek, we aim to offer comprehensive and thorough technical support to all of our users. So, before you call,
follow the guidelines below to ensure that you have all of the information necessary for us to help you.
1 Know the problem - make sure that you are clear about the problem you are having and that you can describe
the events that led up to it.
2 Check the Troubleshooting Guide – in the Troubleshooting section of this manual.
3 Know your hardware - if it is possible, have the following information to hand:
• The make and model of the computer you are using
• The name and version of the game you were using when you started having problems
• The make and model of your computer’s motherboard
• The make and model of your computer’s sound card
4 Be ready - if possible, please try and ring whilst sitting at the computer with all the relevant information and
hardware to hand. If you are having a problem with a particular game or application, make sure that you have it
loaded.
5 Be patient - we try our best to deal with customer queries as quickly as possible. At times it may be necessary
to refer queries on to our specialist staff. Please be patient!
To contact your local Saitek Technical Support Center, please look up the relevant contact details on the separate
Technical Support Center sheet that came packaged with this product.