Troubleshooting – Superior Z250A User Manual

Page 37

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36

Troubleshooting

You can correct most problems yourself. For more
support go to www.sonyericsson.com/support, see
the Important information guide or contact your network
operator.

The phone turns itself off

Restart the phone or do a master reset.

To restart the phone

1

Turn the phone off and remove the battery cover.

2

Remove the battery and put it back in place.

3

Replace the battery cover and turn the phone on.

To perform a master reset

1

From standby select

Menu

>

Settings

>

General

>

Master reset

.

2

Select

Reset settings

to delete your changes

to settings or

Reset all

to delete your changes to

settings, all contacts, messages, personal data, and
content you have downloaded, received or edited.

3

Select

Continue

.

Remove the SIM card before handing your phone
in for repair.

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