Troubleshooting – Sirius Satellite Radio TWILIGHT ISP2000 User Manual

Page 102

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102

onyX has been designed and built to be trouble-free but if you experience a
problem, try this:

• Check that all connections are firm and secure .
• Make sure the vehicle power socket is clean and free of corrosion .
• Make sure you have connected the onyX as described in this User Guide .

Verify that the PowerConnect Power Adapter is plugged into the vehicle’s

cigarette lighter or power adapter socket, and that the LED on the
PowerConnect Power Adapter is lit (on) . If not, your vehicle may need to be
running to provide power to the socket .

If you see this on the screen:

Try this:

Acquiring Signal

• Make sure that the vehicle is outdoors with a

clear view of the sky .

• Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle .

• Move the antenna away from any obstructed

area . For example, if you are parked in an
underground garage, you should receive a signal
after leaving the garage .

Check Antenna Connection

• Make sure that the antenna cable is firmly and

securely plugged into the PowerConnect Vehicle
Dock . Make sure the cable is not bent or broken .

• Turn onyX Off, then On, to reset this message .
• If the message persists, most likely the

Magnetic Mount Antenna cable has been
damaged . Replace the antenna .

Troubleshooting

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