Troubleshooting – Samsung AH68-02019K User Manual

Page 67

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66

SYMPTOM

Check/Remedy

• The main unit is not working.

(Example: The power goes out or
strange noise is heard.)

• The Blu-ray Home Cinema is not working

normally.

• Turn off the power and hold the

STOP (

)

button on the main unit for

longer than 5 seconds.

Using the RESET function will erase all stored settings.
Do not use this unless necessary.

The password for rating level has been
forgotten.

• While (NO DISC) message appears on the display of main unit, hold the

main unit's

STOP (

)

button for longer than 5 seconds. INITIAL

appears on the display and all settings will return to the default values.

• Press the POWER button.

Using the RESET function will erase all stored settings.
Do not use this unless necessary.

Can't receive radio broadcasts.

• Is the antenna connected properly?

• If the antenna's input signal is weak, install an external FM antenna in an

area with good reception.

While listening to TV audio through the
Blu-ray Home Cinema system, no sound
is heard.

• If the EJECT button is pressed while listening to TV audio using the

D.IN or AUX functions, the BD/DVD functions are turned on and this mutes
the TV audio.

The icon appears on screen.

• The features or action cannot be completed at this time because:

1. The BD/DVD’s software restricts it.
2. The BD/DVD’s software doesn’t support the feature (e.g., angles)

3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to a resolution your
TV cannot support (for example, 1080p), you
may not see a picture on your TV.

• Press the

STOP (

) b

utton (in front panel) for more than 5 seconds with

no disc inside. All settings will revert to the factory settings.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the Blu-ray

Home Cinema.

• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

HDCP (High-bandwidth Digital Content Protection).

troubleshooting

HT-BD2_NOGB.indd 66

HT-BD2_NOGB.indd 66

2007-12-6 11:50:57

2007-12-6 11:50:57

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