Sunfire HRS-SAT4BIP - Manual (Page 11)

User's Manual
11
Troubleshooting
The HRS-SAT4BIP loudspeakers are
designed and built to provide years of
trouble-free performance. Most prob-
lems that occur can usually be solved by
checking your setup, or by making sure
all components are fully operational.
The following information will help you
deal with common problems you may
experience. If a problem persists, please
contact your Dealer for assistance.
Poor or no sound
• Check all the connections from the
loudspeaker to the amplifier or receiver.
Swap loudspeakers around, and see
if the poor sound follows a particular
loudspeaker.
• Check that your amplifier is not driven
too hard or is clipping. Even a low-
powered amplifier driven into clipping
can cause distortion, or damage your
loudspeakers.
• Many processor/preamps can send
test tones through all the loudspeakers
in your system. Use this to adjust the
volume of each channel until they are
all playing at the same level. Make sure
that any bass management options are
set correctly, and any channels using
the loudspeakers are set to "small," or
"95 Hz."
• If the system bass is weak only when
playing surround sources, check that
your processor is correctly set to decode
the surround modes, such as Dolby
Digital or DTS.
• Some DVD discs have a menu that
allows you to select which soundtrack
to play. Check that the correct surround
audio soundtrack is selected.
Service Assistance
If your Sunfire product ever requires service,
write to us or call:
Sunfire,
1300 E New Circle Road, Suite 150
Lexington, KY 40505
Phone 859-514-890
Fax: 859-69-797
You will be directed to an authorized Sunfire
Service Station or receive instructions to
ship the unit to the factory. Please save the
original shipping carton and packing materi-
als in case shipping is required. Please do
not ship Parcel Post.
NOTE: Before sending in your unit for repair,
you must call Sunfire for return authorization.
Include a complete description of the prob-
lem, indicating how you have it connected,
the associated equipment in your system
and a copy of your purchase receipt. Initial
shipping costs are not paid by Sunfire;
return ground shipping costs will be prepaid
if repairs were covered by the scope of this
Warranty.