Sony PlayStation Portable PSP-1003 K - Manual (Page 116)

116 Troubleshooting
Go through this section if you experience difficulty in operating the PSP™
system. Should any problem persist, contact the appropriate PSP™ customer
service helpline which can be found within every PSP™ format software
manual.
The power does not turn on.
, Check that the system is turned on.
, Check that the battery is charged (
page 36).
, Check that the Battery Pack is properly inserted ( page 23).
The battery does not charge, or does not fully recharge.
, Check that the AC Adaptor and the AC Power Cord are properly inserted in
the system and the electrical outlet.
, Check that the WLAN function is not in use while charging. The battery
cannot be recharged when the WLAN function is in use.
, Check that the correct AC Adaptor for this product is being used.
, Check that the AC Adaptor connector is clean. If not, wipe it with a dry, soft
cloth.
, If charging the battery in an extremely cold location, it may take longer to
fully charge the battery.
, There may be a problem with the Battery Pack. Try using a replacement
Battery Pack that is marked for use with the PSP™ system, if available.
The battery charge doesn't last long.
, When using the system in extremely hot or cold locations, the charge may
not last as long. Try to avoid using the system in such environments.
, There may be a problem with the Battery Pack. Try using a replacement
Battery Pack that is marked for use with the PSP™ system, if available.
Troubleshooting
Power, battery and charging issues