Retrieving voicemail – Snom VoIP PABX User Manual

Page 29

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To enter this menu, log in to your mailbox as above, then select:

0

Mailbox options

Within this menu, the following are available:

1

Record unavailable message

- This is the message

which is used when you do not answer a call.

2

Record busy message

- This is the message which is

used when you cannot answer a call because you are busy
with another caller, or have set Do Not Disturb on your
phone.

3

Record name

- The name is used as part of the default

greeting if either an unavailable message or busy message
have not been recorded.

4

Record

or

delete temporary greeting

- once set this

greeting overrides any existing unavailable or busy
messages for the user until deleted.

5

Change password

*

Return to main menu

If no messages are recorded, the greeting is “The person at extension
XXX is busy/unavailable”

If a

name

has been recorded, then the greeting is “

name

is busy/

unavailable”

If a

busy

message is recorded, then it will override the busy message

in both of the above examples.

If an unavailable message is recorded, then it will override the
unavailable message in the above example.

If a temporary greeting is recorded, it overrides all of the above
messages until it is removed.

Retrieving Voicemail

Voicemail has the concept of both new and old messages. New
messages have not yet been heard, and old messages are ones
which have previously been heard but have not been deleted. In
addition, you may create a number of sub-folders and save messages
to these for future replay.

From the main menu, the following options are used to retrieve and
manage messages:

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