Bagless cyclonic upright, Important, For technical support – Shark EP710 User Manual

Page 6

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PROBLEM SOLVING

This appliance was inspected thoroughly and was in good operating condition

when it was shipped from the factory. If a minor problem occurs, it usually can

be solved quite easily when the cause is found. Therefore, this checklist is

provided for your convenience.

PROBLEM

POSSIBLE CAUSE

POSSIBLE

Cleaner Won’t

Run

1. Not firmly plugged in.
2. No electricity in wall

outlet.

3. On/Off

switch

not

turned

on.

4. Thermal protector tripped.
5. Blown

fuse/tripped

breaker.

1. Plug in firmly, push on/off

switch to on.

2. Check fuse or breaker.
3. Push on/off switch to on
4. Reset

thermal

protector.

(page 8 )

5. Reset circuit breaker or

replace fuse.

Cleaner Won't

Pick Up

1. Full or clogged dust cup.
2. Wrong pile height setting.
3. Clogged nozzle or dust

cup port.

4. Clogged

hose.

5. Hole in hose.
6. Broken / misplaced belt.
7. Hose not inserted fully.
8. Motor

protection

system

activated.

9. Dirty

filters.

1. Clean dust cup. (page7)
2. Adjust setting. (page 5)
3. Remove

obstruction.

4. Remove

obstruction.

5. Replace

hose.

6. Replace / fix belt. (page 9)
7. Push hose in securely.
8. Reset

thermal

protector.

(page 8)

9. Clean / change filters.

(page 7/8)

Cleaner Picks

Up Moveable

Rugs Or

Pushes Too

Hard

1. Wrong pile height setting.

1. Adjust setting. (page 5)

Agitator Does

Not Turn

1. Broken

belt.

2. Belt installed incorrectly.

1. Replace belt. (page 9)
2. Check belt changing and

agitator cleaning. (page 9)

Air Flow

Restricted With

Attachment Use

Sound Changes

1. Attachment

use

restricts

air flow.

2. New carpet fuzz clogged

air path.

1. Check

attachment.

(page

6)

2. Remove

obsrtuction.

Please Note:

Post Motor Filter is washable. It should however be replaced

every three (3) months to ensure peak performance of your

vacuum.

Important:

Make sure that the Filters are completely dry before inserting

back in the vacuum.

Bagless Cyclonic Upright

Call:

1-866-98SHARK (1-866-987-4275)

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

or

visit our website: www.sharkvac.com

FOR TECHNICAL SUPPORT

for Model EP710

Call:

1-800-798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

TO ORDER REPLACEMENT BAGS, FILTERS OR

BELTS

for Model EP710

10

11

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