Samsung DM-S105 - Manual (Page 94)

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seCtIon 14 WARRANTY INFORMATION
seCtIon 14
WArrAnty informAtion
Topics Covered
• Standard Limited Warranty
STANDARD LIMITED wARRANTY
what is Covered and For how Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. (“SAMSUNG”) warrants to
the original purchaser (“Purchaser”) that SAMSUNG’s Phones and accessories
(“Products”) are free from defects in material and workmanship under normal
use and service for the period commencing upon the date of purchase and
continuing for the following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/ Pouch 90 Days
Holster 90 Days
Other Phone Accessories 1 Year
what is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abuse, neglect, unusual physical, electrical
or electromechanical stress, or modification of any part of Product,
including antenna, or cosmetic damage; (b) equipment that has the
serial number removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to normal
use; (d) malfunctions resulting from the use of Product in conjunction with
accessories, products, or ancillary/peripheral equipment not furnished
or approved by SAMSUNG; (e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product; or (g) Product used or purchased
outside the United States or Canada. This Limited Warranty covers batteries
only if battery capacity falls below 80% of rated capacity or the battery leaks,
and this Limited Warranty does not cover any battery if (i) the battery has
been charged by a battery charger not specified or approved by SAMSUNG
for charging the battery, (ii) any of the seals on the battery are broken or
show evidence of tampering, or (iii) the battery has been used in equipment
other than the SAMSUNG phone for which it is specified.
what are SAMSUNG’s Obligations?
During the applicable warranty period, SAMSUNG will repair or replace,
at SAMSUNG’s sole option, without charge to Purchaser, any defective
component part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service facility in an
adequate container for shipping, accompanied by Purchaser’s sales receipt
or comparable substitute proof of sale showing the date of purchase, the
serial number of Product and the seller's name and address. To obtain
assistance on where to deliver the Product, call Samsung Customer Care at
1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG’s sole option, use rebuilt,
reconditioned, or new parts or components when repairing any Product
or replace Product with a rebuilt, reconditioned or new Product. Repaired/
replaced leather cases, pouches, and holsters will be warranted for a period
of ninety (90) days. All other repaired/replaced Product will be warranted
for a period equal to the remainder of the original Limited Warranty
on the original Product or for 90 days, whichever is longer. All replaced
parts, components, boards and equipment shall become the property of
SAMSUNG. If SAMSUNG determines that any Product is not covered by this
Limited Warranty, Purchaser must pay all parts, shipping, and labor charges
for the repair or return of such Product.