Sony Playstation 3 CECHL04 - Manual (Page 12)

12 Before requesting service
The system makes noise.
, Because some discs read at higher speeds, disc noise may be louder than normal.
, When using the system in a location where heat can build up, such as an enclosed
AV cabinet, the internal fan will rotate rapidly to reduce the system's temperature
and this may generate increased noise. Move the system to a location with good
ventilation.
You forgot your password for security settings.
, If you initialise the system using (Settings) (System Settings)
"Restore Default Settings", your password will return to "0000". However, note
that all settings other than the password will also be reset. Once these settings are
reset, they cannot be recovered.
The system is warm.
, When the system is being used or is turned on, it may become warm. This is not
a malfunction.
The screen is frozen. The system does not operate.
, Restart the system. Touching the power button on the system front for 10 seconds
or longer will force the system to shut down. After shutdown, turn on the system
again.
The power indicator on the system front is flashing red and green
alternately.
, The interior of the system has become hot. Check whether the system is being
used in a hot location or whether the vents are blocked. Continuing to use the
system in the above condition will cause it to stop functioning. Turn the system
off and leave it unused until it cools down. After the system cools down, turn it
on again.
The power indicator on the system front is flashing red and the system
does not operate.
, The temperature inside the system may be too high. Check whether the system is
being used in a hot location or whether the vents are blocked. Touch the power
button on the system front to stop the flashing, and then leave the system turned
off until it cools down. After it cools down, turn on the system again.
The system does not recognise content.
, The content may be of a format that is not supported by the system. Content of
types not supported by the system will not be recognised. For information on
supported formats, refer to the online user's guide.
Other issues