Troubleshooting – Sagem myC-3b User Manual

Page 85

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Troubleshooting

Quality reception when calling

Avoid placing your fingers on the top of the phone, where the aerial is

integrated: the phone will have to use full strength to establish a quality

transmission.

Impossible to send message

Check that the message centre number is correctly entered.
To do so, please select the menu Messages, select Options, select

Msg centre n° and check the number entered. Please contact your

network provider to get this number.

No answer phonebox

Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information

provided by the operator.
Check that the SIM card used offers this service. Try to make a call to

check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go

to the Settings / Calls menu, select Voicemail and check the number.

Otherwise, enter your operator’s answer phone centre number.

If answer phone icon flashing

Call the answer phone to make it disappear.

Wrong ring tone is played on call

reception

Check the call group of the contact who has called: check the ring tone

selected for this group.

Backlight does not work

Go into the Settings / Others menu, select the Energy saving menu

and activate backlight.

In WAP context:
SERVER NOT ANSWERING

message

Switch off and then switch phone back on.

Logon to home page impossible In the WAP menu, Clear the cache.
Operator name does not appear

on screen

Go into the Settings menu, select Networks, then Selection. Wait

until the operator appears, select it and validate.

How do I (un)lock the keypad?

Press the

key, then the

key (validate).

How do I switch to silent mode? Hold the

key down unless ring tone sounds, when a short touch is

enough.

How do I activate zoom?

Can be activated only in SMS and WAP screens; hold down the # key.

P

ROBLEM

- S

ITUATION

A

CTIONS

251433924_myC-3b_lu_en.book Page 82 Jeudi, 22. janvier 2004 4:32 16

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