Troubleshooting chart, Re fe re nces, General " dvd/cd player – Sharp SD-AS10 User Manual

Page 60

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SD-AS10

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Troubleshooting chart

Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rized SHARP dealer or service center.

"

General

"

DVD/CD player

Symptom

Possible cause

Reference

page

The power is not turned on.

!

Is the unit unplugged?

P. 20

!

Is the system cable connected?

P. 17

No sound is heard.

!

Is the volume level set to "0"?

P. 21

!

Are the headphones connected?

P. 58

!

Are the speaker wires disconnect-
ed?

P. 18

The sounds from speakers
are not well balanced.

!

Are the speaker wires connected to
the wrong channels?

P. 18

Noise is heard during play-
back.

!

Move the unit away from any com-
puters or mobile phones.

When a button is pressed,
the unit does not respond.

!

Set this unit to the power stand-by
mode and then turn it back on. If the
unit still malfunctions, reset it.

P. 61

Interference or noise occurs
on the TV image.

!

Is the unit placed near TV with inter-
nal antenna? Use an outdoor anten-
na.

P. 17

Timer playback does not
start.

!

Did you remove the plug from the
AC outlet, or did a power failure oc-
cur? Reset the clock and timer.

P. 21, 51

The display on the unit is
dark.

!

Is the display in the dimmer mode?

P. 21

No images are displayed.

!

Is TV turned on?

P. 54

!

Is the input of TV switched?

P. 54

Symptom

Possible cause

Reference

page

Playback sounds are
skipped.

!

Is the disc very dirty?

!

Does the disc satisfy the standards?

!

Is the unit located near excessive vi-
brations?

!

Has condensation formed inside the
unit?

P. 61

The control buttons do not
function. Music or video play-
back is interrupted.

!

Is the disc very dirty?

!

Does the disc satisfy the standards?

!

Is the unit located near excessive vi-
brations?

!

Has condensation formed inside the
unit?

P. 61

Pictures and sound are
skipped.

!

Is the disc very dirty?

!

Is the unit located near excessive vi-
brations?

!

Has condensation formed inside the
unit?

P. 61

The system does not operate
even if the power is on.

!

Is a disc other than a DVD (region
number 1 or ALL), audio CD, MP3,
WMA or JPEG loaded?

P. 9

Image cannot be played
back. (Sound is not heard.)

!

Are the video and audio cables con-
nected improperly?

P. 19, 56

!

Is a disc other than a DVD (region
number 1 or ALL), audio CD, MP3,
WMA or JPEG loaded?

P. 9

!

Is the disc very dirty?

!

Is the disc loaded with the label side
toward you.

!

Clean the optical pickup if it is dirty.

P. 62

!

Is the TV input set to "VIDEO 1/VID-
EO 2" etc.?

P. 54

!

Is the unit turned on?

P. 20

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