Sony PCV-J200 - Manual (Page 68)

VAIO Computer User Guide
68
Support Central has a tracking feature that stores the issues you are currently
working on. When you log on to Support Central, a Current Issues page displays,
allowing you to continue working on your open issues or to close them if you are
finished. If you log on to Support Central with a new issue, or if you do not have
any open issues, the Support Wizard appears. You can begin searching on the
new issue.
Support Central: Current Issues