Troubleshooting – Samsung GT-P7300 User Manual

Page 115

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Troubleshooting

115

Troubleshooting

When you turn on your device or while you are

using the device, it prompts you to enter one of the

following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is enabled, you

must enter the password you set for the device.

PIN

When using the device for the first time or

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or

USIM card. You can disable this feature by

using the Lock SIM card menu.

PUK

Your SIM or USIM card is blocked, usually as a

result of entering your PIN incorrectly several

times. You must enter the PUK supplied by

your service provider.

PIN2

When you access a menu requiring the PIN2,

you must enter the PIN2 supplied with the SIM

or USIM card. For details, contact your service

provider.

Your device displays network or service error

messages

When you are in areas with weak signals or poor reception,

you may lose reception. Move to another area and try

again.

You cannot access some options without a subscription.

Contact your service provider for more details.

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