StarTech.com StarView SV231 - Manual (Page 11)

9
Power supply Optional (DC 9V,500mA)
Troubleshooting
Ensure that all cables are well seated. Check that
keyboard/mouse cables are not swapped. Label
and bundle the cables for each computer to avoid
confusion when connected to the StarView.
Symptom Causes Solutions
Keyboard or
mouse does not
work Improper power-up
sequence.
Keyboard or
mouse not properly
initialized. Press and hold down the
push button for 3
seconds, the StarView will
re-initialize the keyboard
and mouse.
If problem persists,
unplug the keyboard or
mouse, wait for few
seconds then plug it back.
Keyboard error
on boot Loose keyboard
connection. Make sure keyboard
cables are well seated.
Keyboard
strokes shifted The computer was
in shifted state
when last switched Press both SHIFT keys.
Auto Scan does
not switch PC
automatically
and StarView
beeps. All PCs are off or
only one PC is
turned on. Scan
mode works for
power-on
computers only. Turn computers on.
Press left Ctrl key twice
to abort Auto Scan mode.