Samsung CLX-6220 User Manual
Page 120
Troubleshooting_ 15
The document size
is so big that the
hard disk space of
the computer is
insufficient to
access the print job.
Make available more hard
disk space and print the
document again.
The machine
selects print
materials from
the wrong paper
source.
The paper option
that was selected in
the Printing
Preferences may
be incorrect.
For many software
applications, the paper
source selection is found
under the Paper tab within
the Printing Preferences.
Select the correct paper
source. See the printer
driver help screen (See
A print job is
extremely slow.
The job may be
very complex.
Reduce the complexity of
the page or try adjusting the
print quality settings.
Half the page is
blank.
The page
orientation setting
may be incorrect.
Change the page orientation
in your application. See the
printer driver help screen.
The paper size and
the paper size
settings do not
match.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
Condition
Possible cause
Suggested solutions
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The machine cable
is loose or
defective.
Disconnect the machine
printer cable and reconnect.
Try a print job that you have
already printed successfully.
If possible, attach the printer
cable and the machine to
another computer that you
know works ensure print
driver is installed and try a
print job. Finally, try a new
machine printer cable.
The wrong printer
driver was selected.
Check the application’s
printer selection menu to
ensure that your machine is
selected.
The software
application is
malfunctioning.
Try printing a job from
another application.
The operating
system is
malfunctioning.
Exit Windows and reboot the
computer. Turn the machine
off and back on again.
If you are in a DOS
environment, the
font setting for your
machine may be
set incorrectly.
Change the language
setting (See "Changing the
Printer driver
corrupted.
Reinstall printer drvier.
Pages print, but
they are blank.
The toner cartridge
is defective or out of
toner.
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
The file may have
blank pages.
Check the file to ensure that
it does not contain blank
pages.
Some parts, such
as the controller or
the board, may be
defective.
Contact a service
representative.
The machine
does not print
PDF files
correctly. Some
parts of graphics,
text, or
illustrations are
missing.
Incompatibility
between the PDF
file and the Acrobat
products.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As
Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.
Condition
Possible cause
Suggested solutions