Troubleshooting, Diagnosing switch indicators, Symptom – SMC Networks SMCGS24-Smart User Manual

Page 50: Roubleshooting

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ROUBLESHOOTING

34

T

ROUBLESHOOTING

Diagnosing Switch Indicators

1. Symptom

Power LED does not light after power on.

Probable Causes

• AC power cord may be defective.

Possible Solutions

• Check for loose connections.
• Check the power outlet by using it for another device.
• Replace the AC power cord.

2. Symptom

Link LED does not light after connection is made.

Probable Causes

• Switch port, network card or cable may be defective.

Possible Solutions

• Check that the switch and attached device are both powered on.
• Be sure the network cable is connected to both devices.
• Verify that Category 5 or better cable is used for 10/100 Mbps

connections, Category 5 or 5e cable for 1000 Mbps connections, and that
the length of any cable does not exceed 100 meters (328 feet).

• Check the network card and cable connections for defects.
• Replace the defective card or cable if necessary.

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