Guarantee, Your guarantee, Warranty conditions – Sunrise Medical Mobility Scooter User Manual

Page 5

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Iss 1

Guarantee

Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise

Medical Limited recommend that you do not undertake maintenance tasks other than those explained in

this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry

out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.

Your guarantee

The guarantee form is supplied with this manual,
please fill in the relevant details to register and
activate your warranty.
THIS IN NO WAY AFFECTS YOUR STATUTORY
RIGHTS.

Warranty conditions

1 The repair or replacement will be carried out by

an authorised Sunrise Medical Dealer/Service

Agent.

2 To apply the warranty conditions should your

scooter require attention under these

arrangements, notify the designated Sunrise

Medical Service Agent immediately giving full

information about the nature of the difficulty.

Should you be operating the scooter away from the

locality of the designated Sunrise Medical Service

Agent work under the “Warranty Conditions” will

be carried out by any other service agent

designated by the manufacturer.

3 Should any part of the scooter require repair or

replacement as a result of a specific

manufacturing or material defect within two years

from the date on which the possession of the

scooter was transferred to the original purchaser,

and subject to it remaining within that ownership,

the part or parts will be repaired or replaced

completely free of charge if returned to the

authorised Service Agent.
Note: This guarantee is not transferable.

4 Any repaired or replaced part will benefit from

these arrangements for the balance of the

warranty period applicable to the scooter.

5 Parts replaced after the original warranty has

expired are covered for a further three months.

6 Items of a consumable nature will not generally

be covered during the normal warranty period

unless such items have clearly suffered undue

wear as a direct result of an original
manufacturing defect. These items include
amongst others upholstery, tyres, inner tubes,
batteries and other similar parts.

7 The above warranty conditions apply to all scooter

parts for models purchased at full retail price.

8 Under normal circumstances, no responsibility will

be accepted where the scooter has required
repair or replacement as a direct result of:-
(i) The scooter or part not having been

maintained in accordance with the
manufacturer’s recommendations, where
such exist. Or failing to use only the specified
original equipment parts.

(ii) The scooter or part having been damaged by

neglect, accident or improper use.

(iii) The scooter or part having been altered from

the manufacturer’s specifications, or repairs
having been attempted prior to the Service
Agent being notified.

Please keep a note of your local Service Agent’s
address and telephone number in the space
provided. In the event of a breakdown, contact them
and try to give all relevant details so they can help
you quickly.
The scooter shown and described in this manual
may not be exactly the same in every detail as your
own model. However, all instructions are still entirely
relevant, irrespective of detail differences.
The manufacturer reserves the right to alter without
notice any weights, measurements, or other
technical data shown in this manual. All figures,
measurements and capacities shown in this manual
are approximate, and do not constitute
specifications.

Your local service agent:

Your local service agent:

Sunrise Medical Limited

Sunrise Business Park, High Street, Wollaston, West Midlands

DY8 4PS England

Tel 01384 44 66 88 Fax 01384 44 66 99

E-mail: [email protected]

www.sunrisemedical.co.uk

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