Sony Z610i User Manual

Page 80

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80

Troubleshooting

To reset the phone

1

}

Settings

}

the

General

tab

}

Master

reset

.

2

}

Reset settings

or

}

Reset all

.

3

When instructions appear

}

Continue

.

Error messages

Insert SIM

Possible cause

: There is no SIM card

in the phone or you may have inserted
it incorrectly.

Solution

: Insert a SIM card

%

5 To insert SIM card and battery

.

Possible cause

: The SIM card

connectors need cleaning.

Solution

: Remove the SIM card and

clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that
case, contact your network operator
to ask for a new SIM card.

Insert correct SIM card

Possible cause

: The phone is set to

only work with certain SIM cards.

Solution

: Check if you are using the

correct operator SIM card for your
phone.

Wrong PIN

/

Wrong PIN2

Possible cause

: You have entered

your PIN or PIN2 incorrectly.

Solution

: Enter the correct PIN or PIN2

}

Yes

%

75 SIM card lock

.

PIN blocked

/

PIN2 blocked

Possible cause

: You have entered

your PIN or PIN2 code incorrectly
three times in a row.

Solution

: To unblock

%

75 SIM card

lock

.

Codes do not match

Possible cause

: The two codes that

you have entered do not match.

Solution

: When you want to change a

security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.

%

75 SIM card lock

.

No netw. coverage

Possible cause

: Your phone is in flight

mode.

Solution

: Restart the phone in normal

mode

%

7 Flight mode menu

.

If you select

Reset all

, content such as

melodies and pictures that you have
downloaded, received or edited is also
deleted.

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