Ucd (universal call distribution) – Siemens HIPATH 500 User Manual

Page 72

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Step-by-Step

Group functions

64

>

Scroll to the required user.

Call the additional menu.

> <

[

Select and confirm the menu item. The addition of the
first user is cleared.

a

Press the On-hook key to end the process.

UCD (Universal Call Distribution)

This function enables calls to be distributed in a team.
An incoming call is always delivered to the team mem-
ber who has been idle longest. Team members can also
work in separate rooms, e. g. on the company’s premis-
es and at a teleworking station. The teams (call distribu-
tion groups) and team members are set up by the serv-
ice engineer.

Logging on/off

You must log on and off at the system when you start/
finish work.

Logging on

c

Press the Talk key.

Call the system menu.

> <

[

Select and confirm the menu item.

> <

[

Select and confirm the menu item.

> <

[

Select and confirm the menu item.

o

Enter your identifier number (assigned by the service
engineer).

a

Press the On-hook key to end the process.

Logging off

c

Press the Talk key.

Call the system menu.

> <

[

Select and confirm the menu item.

> <

[

Select and confirm the menu item.

Mnu

Delete?

Menu

Service?

UCD Menu?

*401=Log on?

Menu

Service?

UCD Menu?

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