SMC Networks SMC8014 - Manual (Page 26)

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APPENDIX A | Telnet and SSH CLI Commands
Refer to the 8014 CLI document for command specifics.
APPENDIX B | Troubleshooting
This appendix describes common problems you may encounter and possible solutions to them.
B.1 | Verify you are connected to the EZ Connect™ Cable Modem Gateway
If you are unable to access the Gateway’s web-based administration pages, then you may not
be properly connected or configured. The screen shots in this section were taken on a Windows
2000 machine, but the same steps will apply to Windows 95/98/Me/XP.
To determine your TCP/IP configuration status, please follow the steps below:
1. Click [Start] then choose [Run]
2. Type “cmd” or “command” (without the quotes) to open a DOS prompt.
3. In the DOS window, type “ipconfig” and verify the information that is displayed.
4. If you computer is setup for DHCP, then your TCP/IP configuration should be similar to
the information displayed:
• IP Address: 192.168.0.X (x is number between 100 and 199)
• Subnet: 255.255.255.0
•
Gateway: 192.168.0.1
If you have an IP address that starts with 169.254.XXX.XXX then see section A.2.
If you have another IP address configured, see section A.3.
B.2 | I am getting an IP Address that starts with 169.254.XXX.XXX
If you are getting this IP Address, then you need to check that you are properly connected to
the EZ Connect™ Cable Modem Gateway.