Sony NW-S203F - Manual (Page 73)

NW-S203F/S205F.GB.2-699-315-12(2)
 
Symptom Cause/Remedy
SonicStage does not start
up.
 Your computer’s system environment has changed,
perhaps due to an update of the Windows operating
system.
“USB CONNECT” does
not appear when
connected to the
computer with the
supplied USB cable.
 The USB cable is not connected to a USB port on
your computer properly.
 Disconnect the USB cable, and then reconnect it.
 Use the supplied USB cable.
 A USB hub is being used.
 Connecting the player via a USB hub may not
work. Connect the player directly to the
computer.
 Please wait for the authentication of the SonicStage
software.
 Another application is running on the computer.
 Disconnect the USB cable, wait a few minutes,
and reconnect it. If the problem persists,
disconnect the USB cable, restart the computer,
and then reconnect the USB cable.
 The player’s USB connection (USB Power) is set to
“500mA.”
 Set the “USB Power” to “100mA” ( page 52).
 The installation of the SonicStage software was not
successful.
 Disconnect the player from your computer, and
reinstall the software using the supplied CD-
ROM ( “Quick Start Guide”). Audio songs
registered with the earlier installation will be
available with the new SonicStage installation.
The player is not
recognized by the
computer when it is
connected to the
computer.
 The USB cable is not connected to a USB port on
your computer properly.
 Disconnect the USB cable, and then reconnect it.
 A USB hub is being used.
 Connecting the player via a USB hub may not
work. Connect the player directly to the
computer.
Connection with the computer/SonicStage
(continued)
Troubleshooting
Continued 
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