C troubleshooting and routine maintenance, Troubleshooting, Error messages – Savin SPC210SF User Manual

Page 118: Troubleshooting and routine maintenance

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Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.

Troubleshooting and routine
maintenance

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.

ERROR MESSAGES

ERROR MESSAGE

CAUSE

ACTION

Calibrate

Calibration

Failed

Toner is getting low.

Check that the toner cartridges are not low and try
again.

Check Tray#1

Check Tray#2

The indicated tray is not completely
closed.

Close the indicated tray properly.

Comm.Error

Poor phone line quality caused a
communication error.

Send the fax again or connect the machine to another
telephone line. If the problem continues, call the
telephone company and ask them to check your phone
line.

Connection Fail

You tried to poll a fax machine that is
not in Polled Waiting mode.

Check the other fax machine’s polling setup.

Cover Open

Close the back

cover(3)

The back cover is not completely
closed.

Close the back cover of the machine.

Cover Open

Close the front

cover(2)

The front cover is not completely
closed.

Close the front cover of the machine.

Cover Open

Close the inside

cover(1)

The inside cover is not completely
closed.

Close the inside cover of the machine.

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