Self-diagnosis function, When letters/numbers appear in the display) – Sony DVP-NS425P User Manual

Page 61

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61

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The player does not operate properly.

, When static electricity, etc., causes the

player to operate abnormally, unplug the
player.

5 numbers or letters are displayed on the
screen and on the front panel display.

, The self-diagnosis function was activated.

(See the table on page 61.)

The disc tray does not open and “LOCKED”
appears on the front panel display.

, Child Lock is set (page 26).

The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.

, Contact your Sony dealer or local

authorized Sony service facility.

“Data error” appears on the TV screen
when playing a DATA CD.

, The MP3 audio track you want to play is

broken.

, The data is not MPEG1 Audio Layer 3 data.

Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.

First three
characters of
the service
number

Cause and/or corrective
action

C 13

The disc is dirty.
, Clean the disc with a soft

cloth (page 7).

C 31

The disc is not inserted
correctly.
, Re-insert the disc

correctly.

E XX

(xx is a number)

To prevent a malfunction, the
player has performed the
self-diagnosis function.
, Contact your nearest

Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10

C:13:50

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