Troubleshooting, Problems and solutions, Understanding error messages – Samsung Q844 User Manual

Page 42

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Troubleshooting

16

SAMSUNG Washing Machine Owner’s Instructions

Problems and solutions

The washing machine will not start

• Make sure the door is firmly closed.

• Make sure the washing machine is plugged in.

• Make sure the water source faucet is turned on.

• Make sure to press the Start/Pause button.

No water or insufficient water supply

• Make sure the water source faucet is turned on.

• Make sure the water source hose is not frozen.

• Make sure the water intake hose is not bent.

• Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash
program is complete

• Make sure the washing machine is running with sufficient water pressure.

• Put the detergents in the inner parts of the detergent drawer(away from the

outside edges).

Washing machine vibrates or is too noisy

• Make sure the washing machine is set on a level surface. If the surface is not level,

adjust the washing machine feet to level the appliance (see page 3).

• Make sure that the shipping bolts are removed (see page 3).

• Make sure the washing machine is not touching any other object.

• Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

• Make sure the drain hose is not squashed or bent.

• Make sure the debris filter is not clogged

(see page 14).

The Door does not open

• The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed

Solution

Before contacting After-Sales service:

1.

Try to remedy the problem (See "Troubleshooting" on this page).

2.

Restart the programme to see if the fault is repeated.

3.

If the malfunction persists, call after-sales service and describe the problem.

Close the door.

• Make sure the source water faucet is turned on.

• Check the water pressure.
• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

• Call after-sales service.

Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe
or jeans, the final spin result might be unsatisfactory and an
"UE" error message will be shown in the display window.

Q1244-01641K-GB-0610 2005.6.10 4:44 PM 페이지16

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