Slim Devices SLIM DEVICES - Manual (Page 31)

29 Transporter Owner’s Guide
SLIM DEVICES
Troubleshooting
The following tips and answers to frequently asked questions will help resolve problems you may encounter.
You can find answers to additional questions on our web site at http://faq.slimdevices.com/ .
How do I get back to the Transporter Setup menu?
Press and hold the LefT arrow for five seconds to bring Transporter back to the setup menu.
How do I reset Transporter to factory default settings?
Plug the power connector into Transporter while holding down the ADD button on the remote until you see
factory Reset followed by the Welcome To Transporter prompt.
The player doesn’t obtain an IP address.
Check all your network connections, and make sure that the DHCP server is running. Try a different ethernet
cable, even if the hub indicates a good link. Make sure you are using the latest firmware for your router or
access point.
Can I connect Transporter directly to my computer?
You can connect Transporter directly to your computer (without a local network or hub) using an
ethernet crossover cable. You can purchase a crossover cable at most retail computer stores. Configure
your network adaptor and Transporter with static IP addresses so that they can find each other. Visit
http://faq.slimdevices.com and search for crossover for additional information.
I can’t enter my wireless password.
If your network is using WEP encryption, you’ll need the hexadecimal WEP key for your wireless network.
Hexadecimal keys are either 0 or 26 digits of 0-9 or the letters A to F. Some wireless access points or
routers use text passwords for WEP. The configuration software for your wireless device can show the key in
hexadecimal. Airport users can use Airport Admin Utilities. Use the Base Station menu to find the Equivalent
Network Password and use the value displayed.
The web interface won’t come up, even though Transporter is working.
Try using the following URL: http://127.0.0.1:9000/ . (Be sure to type the “ http:// ” part, as some versions of
Internet Explorer require it when accessing a URL by IP address.)
My Transporter is not seen by SlimServer (“Player not found”) but it does appear to be working properly.
Your Transporter is probably connected to SqueezeNetwork, rather than your local SlimServer. To tell if this is
the case, go to the main menu (tap the LEFT arrow a couple of times), and see if the first line of the display says
“SqueezeNetwork (X of Y)”. If it does, press down until you see Sign Off and press the RIGhT arrow.
How do I find the IP address of the computer where I have installed SlimServer?
On Windows: Click Start > Run, type in cmd and hit enter. In the DOS window, type ipconfig and hit enter.
On Mac OS X: Go to System Preferences > Network. Under the ‘Show:’ drop-down, pick the network interface
you are using, then click TCP/IP. Your IP address will be displayed.
On Linux or UNIX: Open up a shell and type ifconfig and hit enter.
Transporter can’t connect to my computer running SlimServer.
This could be due to a firewall being active on the computer.
Macintosh: You will have to create a new exception in the built-in firewall to allow the Transporter to connect
to SlimServer. To do this: