Check when magictune™ does not function properly, Magictune™ doesn't work properly – Samsung 2443NWX User Manual

Page 14

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A:

Adjust the frequency properly by referring to the video card manual and the Preset Timing

Modes.

(The maximum frequency per resolution may differ from product to product.)

There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.

Q:

Have the Windows colors been set properly?

A:

Windows XP :

Set the resolution at the Control Panel Appearance and Themes Display Settings.

A:

Windows ME/2000 :

Set the resolution at the Control Panel Display Settings.

Q:

Has the video card been set properly?

A:

Set the video card by referring to the video card manual.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Q:

Have you installed the monitor driver?

A:

Install the monitor driver according to the Monitor Driver.

Q:

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

A:

Install the monitor driver according to the Monitor Driver.

Check when MagicTune™ does not function properly.

Q:

MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.

A:

To check whether your PC is available for MagicTune™ feature, follow the steps below (When

Windows is XP);

Control Panel Performance and Maintenance System Hardware Device Manager

Monitors After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching

new Hardware.

A:

MagicTune™ is an additional software for the monitor. Some graphic cards may not support

your monitor. When you have a problem with the graphic card, visit our website to check the

compatible graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't work properly.

Q:

Have you changed your PC or video graphic card?

A:

Download the latest program. The program can be downloaded http://www.samsung.com/mon-

itor/magictune

Q:

Did you install the program?

A:

Reboot the computer after installing the program for the first time. If a copy of the program is

already installed, remove it, reboot the computer, and then install the program again. You need

to reboot the computer for it to operate normally after installing or removing the program.

Troubleshooting

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