Reference – Samsung E330 User Manual

Page 60

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119

118

reference

9

term & payments – pay monthly

Service Plan with optional Orange

Care

9.1 Where you are connected to a service

plan which requires Orange Care to

be purchased as an optional extra the

Insurance and Warranty will come into

force 24 hours after you call to

request cover or 24 hours after we

receive your written request for cover

and will each have a minimum term of

12 months. Your confirmation of

Insurance cover will be sent to you

within 30 working days after the end

of the month in which cover becomes

effective.

9.2 Premiums will be invoiced monthly by

Orange on behalf of the Insurer on

your Orange account and must be

paid along with your Orange charges.

9.3 Premiums may be varied at any time

and will be effective 90 days after you

have been notified in writing or other

durable form, unless the premium is

varied at the annual renewal date of

the policy. If your premium is

increased you may terminate this

policy on not less than 10 days notice

(before your bill date). If you do not

give notice within one month of

notification of any increase you will be

taken to have accepted the increase.

9.4 In the event that any tax payable on

premiums should be increased or any

new tax imposed then such increase

or new tax may be passed onto you.

9.5 Where phones share an Orange

Group service plan then Orange Care

must be purchased separately for

each phone.

9.6 Any claim accepted under Orange

Care will be subject to an

reference

7

warranty - defective materials or

workmanship

7.1 If your phone (or parts thereof)

becomes defective due to faulty

materials or workmanship Orange will

(at its option) repair or replace it at no

charge (on payment of the

administration fee, if applicable, as

detailed in clause 9.6) provided that:

7.1.1 it has been used in accordance

with the operating instructions;

7.1.2 any repairs which may have

been, or are to be undertaken

have been arranged by Orange;

7.1.3 you have complied with the

foregoing terms and conditions;

7.1.4 the Orange phone is registered

and connected to the Orange

network in your name;

7.2 This Warranty is an extra benefit and

is additional to your legal rights;

7.3 Batteries only have a 12-month

warranty.

8

term & payments - Service Plan

inclusive of Orange Care

8.1 Where you are connected to a service

plan which includes Orange Care the

Insurance and Warranty will come into

force when you register the phone on

the Orange network. The Insurance

and Warranty will remain in effect for a

period of 12 months, unless you

switch to a different service plan as

indicated in clauses 11.2 and 11.6.

8.2 Orange Care cover may be purchased

separately once the initial period of 12

months has expired.

8.3 Where phones share an Orange

Group service plan then each phone

will be covered separately.

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